Frequently Asked Questions
Everything you need to know about your Michael Todd Beauty experience.
What is the warranty policy for Michael Todd Beauty devices?
All Michael Todd Beauty devices come with a 3-year limited warranty. This covers any manufacturer defects or mechanical issues encountered during normal use.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the United States. You will receive a tracking number via email as soon as your order has been processed and shipped.
Are your skincare products cruelty-free?
Yes, Michael Todd Beauty is a 100% cruelty-free brand. We do not test our products or ingredients on animals, and we are committed to ethical beauty standards.
What is your return policy for devices and skincare?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product within 30 days of the delivery date for a full refund, minus shipping costs.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
How do I register my device for its warranty?
You can register your device by visiting our website's Warranty Registration page. You will need your order number and the serial number located on the device or its packaging.